3DMGAME Privacy Policy
This Privacy Policy is formulated by Hong Kong Wenjing Network Technology Co., Limited for the official website of 3DMGAME. If you have questions about any specific 3DMGAME product or service, please refer to the exclusive privacy policy corresponding to that product or service.
Thank you for visiting the official 3DMGAME website! We respect your privacy and greatly value the trust you place in us.
This Privacy Policy (hereinafter referred to as the "Policy") sets out when and how we collect and process your personal information on the official website 3dmgame.com and its affiliated information sub-websites, as well as the options and legal rights you hold in relation to your personal information. Please read this Policy carefully to fully understand the rules governing our collection and use of your information, and the ways you may manage your personal data — this is of great importance to you.
If you do not agree with the personal information processing practices set forth in this Policy, please refrain from providing relevant information as requested and stop using this website. Your continued use of this website constitutes your full acceptance of all personal information processing rules contained in this Policy.
1. Types of Personal Information We Collect and Use
This section outlines the various categories of personal information we collect from you and the channels through which such information is gathered. For details on the specific scenarios in which each type of data is used, please refer to the section "How We Use Your Personal Information" below.
Below is a summary classification of the personal information we use:
(1) Information You Voluntarily Provide to Us
When you submit inquiries via website pages or contact us through the contact methods specified in this Policy, you are required to provide information relevant to your inquiry.
(2) Cookie Information
We use Cookie technology to optimize your browsing experience on our website. Cookies are small files stored on your device that enable certain website functions and interactive services. To view the full Cookie Policy, click here.
(3) Minor-Related Provisions
Users under the age of 18 (minors) may not use this website independently; they may only access it with the consent of their guardians.
2. How We Use Your Personal Information
This section details the types of personal information collected and the purposes for which they are used.
When you submit an inquiry, we only collect necessary information in accordance with applicable laws to facilitate communication and respond to your questions, and we will not repurpose such information for other services. The specific information collected and its intended uses are set out below:
| Type of Information | Contents Included | Purpose of Use |
|---|---|---|
| Inquiry information submitted voluntarily by you | Name, company name, job title, email address, inquiry category, message content (details of your inquiry) | Verify the identity of the inquirer, clarify the subject of the inquiry, and enable us to contact the inquirer to resolve relevant matters |
3. Rules for Storage and Sharing of Personal Information
We will strictly comply with applicable laws and regulations and implement rigorous security safeguards in accordance with this Policy to protect your information rights and interests. We will only share your personal information where there is a reasonable and necessary basis, in the following specific scenarios:
(1) Intra-group companies
Affiliated enterprises within our group may process information to respond to your inquiries; all group companies shall use your personal information strictly in accordance with the terms of this Policy.
(2) Regulatory, judicial, law enforcement and other third-party authorities
We may disclose information to relevant authorities in response to public safety and legal law enforcement requirements. Pursuant to statutory obligations, judicial procedures, service term enforcement, resolution of security and fraud risks, and protection of platform users, we are required to provide your information to official authorities. Such disclosures may be made without your prior consent or notification, and must be executed in compliance with legal judicial documents such as subpoenas, court rulings and search warrants. Most judicial documents prohibit us from notifying you of such information retrieval requests. If a government authority requests access to information without providing statutory retrieval documentation, we will first seek your consent before disclosing any information.
In addition, we may disclose information to external parties in the following scenarios:
- To enforce service terms and various cooperation agreements, and investigate potential breaches of contract;
- To identify, prevent and address cybersecurity incidents, fraud and technical malfunctions;
- Within the scope permitted or mandated by law, to protect the legitimate rights, property and personal safety of our company, platform users, third parties and the public (including exchanging information with other enterprises and institutions for anti-fraud purposes and credit risk mitigation).
(3) Third parties involved in business transfers
We may transfer your information to third parties in the event of the following business changes: (a) The sale, transfer, split, integration, restructuring of all or part of our business, or mergers, acquisitions or joint ventures with other enterprises; your data will be transferred to the acquirer or relevant third party in connection with such business changes; (b) The sale or transfer of corporate assets, where your personal information will be transferred as a component of the assets to the transferee.
4. Safeguards for Personal Information Security
Regardless of where information is stored, we strive to protect the confidentiality and integrity of your personal information. The platform has established information security and access control protocols to restrict internal personnel’s access to systems and technical backends; we also adopt encryption and other technical measures to protect data.
While we have implemented reasonable and comprehensive protective measures, absolute security cannot be guaranteed for data transmitted over the internet. In the event of a personal information leakage or other security incident, we will activate an emergency response plan to contain risks and notify you of relevant circumstances via push notifications, website announcements or other channels.
5. Data Retention Periods
We will not retain your information beyond the required period unless mandated by law. Specific retention rules are as follows:
- Information submitted by you via inquiry forms or designated contact channels: retained until your inquiry is fully resolved; all such data will be automatically deleted within 180 days after the conclusion of your matter, unless you explicitly consent to us retaining the information to send you relevant news and updates on an ongoing basis.
- If applicable laws and regulations require us to retain information beyond the above period, such data will be stored separately from other personal information.
VI. Your Rights to Your Information
To the extent permitted by applicable laws and regulations, you hold statutory rights to access and correct the personal information we hold about you.
To exercise any of the above rights, please send an email to data@3dmgame.com.
6. Contact Information and Complaint Channels
We welcome any questions, comments or requests regarding this Policy. We have established a dedicated personal information protection team and appointed a dedicated person in charge of personal information protection. If you have questions, complaints or suggestions regarding this Policy or personal information protection matters, you may contact the dedicated data protection compliance officer via email: data@3dmgame.com.
If you disagree with our personal information processing practices or wish to file a complaint, please first send an email to the above address, and we will follow up on your request promptly.
7. Policy Revisions and Updates
Any amendments to this Privacy Policy will be posted directly on this page. Please visit this page regularly to review the latest adjustments to the Policy.