Pang Donglai responded to online rumors about the falsified country of origin for Cabeno shampoo sold in its stores, stating that the information is false and that legal proceedings have been formally initiated.
On November 7, videos claiming that Pang Donglai was selling Cabeno shampoo with falsified country of origin appeared on online platforms. The company takes this matter very seriously.
Such false information first emerged in January 2026. The company immediately established a special investigation team to conduct a comprehensive inquiry. All investigation materials have been submitted to judicial authorities, and legal action has been taken regarding this incident.
The verification results confirmed that the product's country of origin is Japan, and there was no evidence to support the claim in the video that it was domestically produced and passed off as an import.
In response to the unverified, speculative, and misleading false information in the videos, the company has legally initiated rights protection procedures.
Regarding the civil lawsuit filed by the company, evidence materials were prepared immediately after the investigation in 2026 and submitted to the Weidu District People's Court of Xuchang City, which accepted the case on November 6, 2026. The civil lawsuit filed by Guangzhou Pingchen Trading Co., Ltd. at the Guangzhou Internet Court has also been accepted, with the trial scheduled for December 10, 2026.